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This privacy policy sets out how MatFacture uses and protects any information that you give MatFacture when you use this website.

MatFacture is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MatFacture may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect: We may collect the following information:

• Name and payment details
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To process your order and obtain payment
• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies: A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation: We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting

(a) Served by us

We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

(b) Served by third parties on our websites

Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.

(c) Served by third parties on third party websites

We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.

Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Terms Of Website Use: Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer: The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Accessing Our Site: Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual Property Rights: We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Site Changes Regularly: We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability: The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• Loss of income or revenue;
• Loss of business;
• Loss of profits or contracts;
• Loss of anticipated savings;
• Loss of data;
• Loss of goodwill;
• Wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Material defects, shortages or incorrect orders We do our upmost to make sure we only send out the correct and best quality materials, correct lengths but at time these may be missed or mistakes made, therefore we ask you to check all goods before fitting as once this is fitted it cannot be exchanged. If you do have any defects in the materials please get in contact within 48hours of receiving the goods and provide pictures of the issues, we will do our upmost to correct this or replace the items.

MAKE SURE YOU CHECK ALL MATERIALS BEFORE FITTING!

Privacy Policy: We will only use the information that we collect about you subject to the provisions of the Data Protection Act 1998. A representative of ours is registered as a 'data controller' under that Act.

The personal information, which we hold, will be held securely. This information includes your names, address, phone number and email address. Your credit/debit card details will only be held momentarily during the process. We do not store your credit or debit card details. These details are help for our purposes only and are NOT sold on to third parties.

We hold all personal information about you solely for the purpose of processing your orders with us [and providing you with promotional and advertising material in respect of our products]. If you wish to find out at any time what information we hold about you, or you wish such information to be amended or removed at any time, please contact us.

Viruses, Hacking & Other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links From Our Site: Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction & Applicable Law: The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Prices: are as quoted on the website at the time you place your order, in British Pounds Sterling (GBP) including VAT. Delivery charges will be applied at the checkout. All prices and delivery charges quoted are valid and effective only in the United Kingdom.

Delivery: Delivery is usually estimated next working day on most of our products when ordered before 11am on a working day excluding Saturday. All orders made between Friday 12pm to Monday 12pm will be dispatched on Monday for delivery Tuesday. Unless the product is out of stock and then you will be made aware via email. We will email when the order is being processed and also when the order is dispatched, If you would like tracking details then please email us for these, Someone must be present on delivery to sign for the good unless requested otherwise.

Please be aware all Car Mats are 5-14 days lead time. If the delivery is not on time then please do not hesitate to get in touch as there may be a problem with the courier delivering the goods, You can get in touch via email on our Contact Page.

When the goods are delivered ensure that all the items are present and in good condition as these can only be replaced if they are signed for as missing or damaged.
The delivery cost is worked out by the weight of the goods purchased the basic cost upto 20kg depending on the volume size is £8

The couriers we use are DX & DX Express.

DX Delivery Attempted Deliveries: In the event that a delivery is attempted on the scheduled day and there is no one available to receive and sign for the consignment, the courier will leave a card. This card will offer you alternative means by which to receive your delivery. It is vitally important that you quickly contact the delivery depot to re-arrange a time that is suitable to you.

If you arrange for a re-delivery at a time convenient and the re-delivery is made at the scheduled time and there is no-one to receive and sign for the consignment then you may be required to pay for the cost of the re-delivery attempt.

The undelivered consignment will be held at your local depot for a further 3 days, but if the depot is not contacted within this time frame the consignment will be sent back to us and you may incur further charges for this delivery back to our warehouse.

For your convenience we can offer the following two facilities: Delivery to an address of your choice, If it is more convenient for you to have your goods delivered to an address other than the cardholder address, then please state clearly at the time of order the delivery address required. Eg; your neighbour or your work address.

Delivery without a signature: With your written consent we are able to arrange for your delivery to be left without a signature if it is not possible for you to be at the address on the stated delivery day.

This written consent should be specified at checkout by completing the 'Special Delivery Instructions' box after accepting our Terms & Conditions or alternatively by sending us an email or fax with the details including your order reference number.

It must clearly state the address and the exact site at which you wish for the your order to be left. (Please take into consideration the size of the items ordered).

By providing this information it will act as your written consent for us to deliver without a signature and we cannot accept any responsibility for loss or damage to your goods once they have been delivered. Please note: Drivers are not insured to carry goods up flights of stairs. Goods delivered to flats may be left in the lobby area. Any damaged or incomplete deliveries should be reported to us within 48 hours for us to process the claim.

It is your responsibility to ensure the delivery address given to us is correct. If paying by Paypal also please ensure the address is up to date, should you wish to send to an alternative address, please call or email our offices.

Cancellations: Right for you to cancel your order. You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give any reason for cancelling your contract, although it would be appreciate if a reason was provide, and will not have to pay a penalty.

To cancel your contract you must notify us in writing or verbally over the telephone.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card or debit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods and the amounts to be recredited to you.

Variations: We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns: If you have any concerns about material which appears on our site, please contact Matfacture@gmail.com, Thank you for visiting our site.

Returns: 100% 14 Day Money Back Guarantee - ALL SHORTAGES OR DAMAGES MUST BE NOTIFIED TO US IMMEDIATELY!

Personalized items cannot be exchanged or returned as these cannot be re-sold!

If you are not happy with the products you can return these items at your own expense. All returns or exchanges must be made within 14 days of the shipping date indicated on your sales receipt. After 7 days your order will be assumed satisfactory and claims of shipment errors, shortages, faults or requests for returns or exchanges will not be accepted. Goods may be returned/exchanged provided that the item(s) are returned in clean, sellable condition with all tags intact, subject to the discretion of MatFacture and this will be exchanged or refunded accordingly. All exchanges will incur a return shipping fee.. All other cases please contact 07309041303.

Please check goods once received, after the 7 days we will assume all the order is satisfactory and will not accept any claims.